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FAQ

Q1: Are you manufacturer or trading company?

A: We are manufacturer with good sourcing ability to provide our customers one-stop purchasing service.

 

Q2: Which of your products are most competitive on the market?

A: Our core products are full range of agricultural tools, good quality, competitive price, fast lead time.

 

Q3: What’s your payment terms?

A: First order of new customer: 30% before production, balance before shipping

   Repeat orders in first year: 30% before production, balance against copy of B/L

   Long term cooperation: Negotiable

   Irrevocable L/C is also accepted, but need add USD250/shipment extra handling charges. 

 

Q4: What’s your lead time for mass production?

A: Less than 5 items: 40 days upon receipt of deposit

   More than 5 items: 45 days upon receipt of deposit

   With new item need make new mould: min. 50 days upon receipt of deposit.

   

Q5: What’s the MOQ?

A: Normally is 2400pcs for each model,

If order same model with our pending order for others, we can accept small quantity, please check with the sales firstly.

 

Q6: Which material do you use?

A:* Hoe head, pick axe, fork hoe and steel forks: Railway steel

* Shovel, Machete, Sickle:# 50Mn Steel

* Axe: Railway steel or #45 carton steel

* Rake: Q235 Iron sheet

* Hammer: # 45 carbon steel

* Hand Saw: # 65Mn steel

  

Q7: Do you provide samples?

A: We will provide samples free of charges, but customer needs bear the courier charges.

   If you have DHL or TNT collection account, ask them come to our office pick up the sample

   If you don’t have collection account, you need pay the courier charges to our company’s account before send you the    sample, check with the sales for the courier charges.

 

Q8: What’s the loading port?

A: Xingang of Tianjin port is the main loading port, We also can send the goods to other ports in China.

 

Q9: Could you offer pre-shipment inspection service?

A: We can arrange inspection or loading and supervision before shipment

           COC: Kenya, Tanzania, Burundi, Uganda

           CIQ: Ethiopia

 

 

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